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«O. Wilde»

LaundryLounge provides access to first-class services, including pick-up and delivery direct at your place of work. Upon placing your order, you will simultaneously obtain the pick-up and drop-off times for your freshly cleaned clothing.

At select companies, employees can drop off their clothing for laundering and then pick it up a few days later, freshly washed and pressed.

Outer clothing for women and men.

Underwear, leather, rain clothing, wedding clothing.

When you register, LaundryLounge will provide you with two clothing boxes or sacks (as selected). You use one of them to deliver your dirty clothing to LaundryLounge. The box/carrying bag will be returned to you with the freshly washed clothing. In the meantime, you can use the second box/carrying bag to collect the textiles you want to have cleaned next time.

The clothes need to be at your company's LaundryLounge drop-off point at 9:00am. This is the only way we can ensure your textiles will be brought back on time. Clothing arriving at the drop-off point too late will automatically leave with the next pick-up.

Should a pick-up day coincide with a holiday, then it will simply be skipped if the company has two delivery days per week. If a company has only one pick-up/delivery per week, then your clothing will be retrieved on the following workday.

You'll find the delivery date printed on the order confirmation. Your clothing will be ready on this date by no later than noon. If that day coincides with a holiday, then the following day will apply automatically.

Textiles that we cannot clean due to the risk of damage being too great or when cleaning is not possible for technical grounds will be returned with the next batch free of charge.

Defective textiles will not be processed and will be returned to you with a note and signature form. You will then have the option of having cleaning performed at your own risk. Tip: If you've already noticed that clothing is defective, then you can still have it cleaned directly by simply providing a signed confirmation that it should be cleaned at your own risk.

The service can be ordered by logging onto the LaundryLounge website personally.

Simply place the clothing into your box/sack, and LaundryLounge will find the best way to clean it for you!

LaundryLounge marks every piece of clothing in a non-visible location. Thus, it won't be possible for them to get mixed up.

Clothing without an order or labelling is not taken in the interest of avoiding confusion.

It does not matter who owns the clothing. LaundryLounge cleans whatever is in the box/sack.

You have the option of selecting between hanging and folding for shirts and blouses. You can select from order to order how you want your clothing processed.

You can stop an order as long as it is waiting for pick-up at your company. After pick-up, it is not possible to cancel an order.

LaundryLounge cleans the clothing that is in the box/sack; these are the quantities that are used for invoicing. Incorrect product descriptions will also be corrected.

The invoice is paid via your credit card, or monthly billing.

Should your textiles not be cleaned to your satisfaction, then please contact our customer service on the number +41 (0)44 816 91 91

If you leave the company in which you were able to use LaundryLounge and transfer to a company without LaundryLounge, then you'll need to return both boxes/sacks. We'll have to charge CHF 50 for each unreturned item to cover our own costs.

Contact our customer service on the number +41 (0)44 816 91 91; we will endeavour to offer our services to your new employer as well.

In general, you won't need to do anything. Your clothes will be waiting for you at your place of work upon your return, freshly cleaned and packed. However, you'll have the option of setting a delivery date upon placing the order. That means your clothes will be stored with LaundryLounge while you're away.

You'll find the prices per article of clothing in your own account. Look under "Products". There are no additional costs for delivery or packaging. All prices are indicated with VAT included.

You can stop using LaundryLounge's service at any time. Simply return your two boxes or sacks.

You can use LaundryLounge as often or as little as you like. The service will remain the same, regardless of whether you have a suit cleaned four times a year, or have a shirt washed every day.

Your data will be safe with us and will only be used for allocating textiles and invoicing. If you log on from a computer that other people also use, then don't forget to log off after placing your order.

Have your clothes cleaned with LaundryLounge! We use less energy, water and detergent per kilo than any private household.

Simply place the suit bag, packing material and/or hangers along with your wash in the box or sack. We will reuse them.

It is not possible to insure against the risk of damage. Cleaning is performed at your own risk. (See the GTC) Our experienced personnel will handle your textiles with utmost care.